Conexiom vs Esker for Order Automation by Cost and Fit

Conexiom is the narrower tool: it automates sales order entry and a few related documents for manufacturers and distributors, and it is strongest on Epicor, Infor and SAP shops that live on emailed PDF orders. Esker is the broader suite: order management is one module beside collections, cash application, claims and accounts payable, and it suits larger companies automating order to cash as a whole. Neither publishes a price, and both are sold as annual contracts with an implementation.

That is the short answer for anyone comparing Conexiom vs Esker for order automation. The rest of this page covers what each one does, what buyers report paying, which ERPs each fits, and the case where an order desk needs neither platform because the real job is getting line items off customer PO PDFs. Figures are from vendor announcements, review sites and independent pricing research read in October 2026, and every estimate is labeled as one.

Conexiom vs Esker at a glance

Which is better, Conexiom or Esker?

Conexiom is the better fit when the problem is order entry itself: an inside sales or customer service team at a distributor or manufacturer keying emailed purchase orders into the ERP. Esker is the better fit when order entry is one of several order to cash processes you want on one platform, usually in a larger company running SAP.

The difference shows up in how each vendor describes its own product. Conexiom talks about touchless sales orders and reports processing more than 1.5 billion line items a year for over 600 customers at above 95 percent accuracy (the company figures, from its July 2026 announcement with Epicor). Esker talks about the cash conversion cycle, with order management sitting next to collections, cash application and deductions. A buyer who only wants orders entered can end up paying Esker for breadth they will not use. A buyer who wants one vendor across order to cash will find Conexiom too narrow.

What does Conexiom do well?

Conexiom reads customer orders in whatever layout the customer sends and delivers a validated order into the ERP without a rep touching it. Its published validation list for Epicor Eclipse shows the depth: it matches the customer by name, street and postal code, matches the ship-to address, finds the product from the customer number and the buyer part number, then checks the unit of measure, minimum order quantity, due date and unit price against the ERP within tolerances.

That depth is why it is popular in wholesale distribution, where one order can carry 80 lines of abbreviated part numbers. In July 2026 Epicor and Conexiom expanded their partnership to bring order and invoice automation to Eclipse and Prophet 21 customers, so for distributors on those systems Conexiom is close to the default enterprise choice. The trade-off reviewers mention most often is onboarding: each customer layout has to be set up, tested and taken live, and one Capterra reviewer who praised the reporting also called that process difficult.

What does Esker do well?

Esker automates order management as part of a wider customer service and finance platform. Its Synergy AI reads orders from PDF, free-text email, XML and EDI, sorts incoming customer service emails into new orders, changes and returns, and checks what it extracted against ERP reference data, including quantity anomalies based on order history.

Esker is strongest in SAP estates. It connects to SAP S/4HANA through business APIs, markets a connector certified for SAP Clean Core, and can sit across several ERPs at once, which matters after an acquisition. Around order entry it adds dashboards, EDI onboarding support and a customer portal. Vendor case studies report automation rates above 90 percent for some customers, though those are Esker figures for selected accounts, not a benchmark.

How much does Conexiom cost?

Conexiom does not publish pricing, and every deal is quoted. TrustRadius describes the model as an annual fee per trading partner, per document, or a mix of the two, with an entry-level setup fee. ERP Research, which tracks add-on pricing for distributors, lists the starting price as not published and names order volume, trading partners and implementation scope as the cost drivers.

In practice that means the quote depends on how many customers you want automated and how many orders they send. Expect an annual contract, a paid onboarding phase and a per-customer setup effort as you add trading partners. Ask for the price per trading partner and the price per document in writing, and ask what happens to the rate when volume passes the contracted band.

How much does Esker cost?

Esker does not publish pricing either. Vendor Benchmark, an independent pricing research site, estimates the order management module at $50,000 to $350,000 a year, with mid-market order to cash deployments at $70,000 to $180,000 a year. It describes the model as a subscription per module plus a fee per document. These are third-party estimates and Esker has not confirmed them.

Two contract points matter more than the headline. Per-document overage is often priced at 1.5 to 2 times the in-band rate, so size the volume band honestly. And a three-year term with an uncapped uplift compounds, so negotiate a cap before signing. TrustRadius notes that Esker does not charge a setup fee the way Conexiom does, but implementation services are still quoted separately.

Conexiom vs Esker by ERP

Your ERP narrows the choice faster than any feature list. Both vendors integrate with the major systems, but each has a home ground.

What both platforms have in common

For all the differences, the buying experience is the same. There is no price on either website, no way to test your own documents without a sales process, and no month to month plan. Both are implemented, not switched on: customers, ship-tos, part cross references and tolerances are configured against your ERP before the first order flows. That work is what produces touchless orders, and it is also why a typical evaluation runs for weeks.

Both also assume the order desk sits inside a larger customer service operation. The same reps who enter orders answer where-is-my-order emails all day, which is why some teams pair order automation with AI customer service software that handles the routine replies while people deal with exceptions.

When neither Conexiom nor Esker is the right size

If your team enters fewer than a few hundred customer POs a week, the bottleneck is usually the typing, not the workflow. The rep already knows the customer, the ship-to and the pricing. What takes the time is reading 40 lines off a PDF and keying them. A capture tool solves that part alone, for a small fraction of a platform contract.

That is what PurchaseOrders does. Upload a customer purchase order and it returns the PO number, buyer, ship-to, dates, terms and every line item with part number, description, quantity, unit and price as Excel, CSV or JSON. There is no implementation and no per-customer template. Plans are published: $49 a month for 2,500 pages and $149 a month for 10,000 pages, with the first 25 pages at no charge so you can test on real orders. It does not validate against your ERP or create the order for you, and it is not an EDI service. Your rep or your import routine does that step from clean rows.

The workflow for an order desk is on our sales order entry automation page, and the capture step is explained on OCR order entry software. Distributors on Epicor can see how the rows map to each system on Epicor Eclipse order entry automation and Prophet 21 order entry automation. If you have already ruled one platform out, the one-to-one comparisons are Conexiom alternative and Esker alternative.

How to choose between Conexiom and Esker

Work through four questions in order, and stop at the first one that decides it.

1. How many orders arrive as documents? Under a few hundred a week, price a capture tool first. Above that, a platform starts to pay for its implementation.
2. Which ERP are you on? Epicor and Infor distribution systems point to Conexiom. SAP points to Esker.
3. Is order entry the whole project? If collections, cash application or deductions are in scope too, Esker covers them. If not, you are paying for breadth.
4. Can you run a proof on your own orders? Ask each vendor to process 50 of your real POs, including the ugly ones, and report line-level accuracy before any contract.

Whichever way it goes, get the per-document price, the overage rate and the renewal cap in writing, and count internal time for customer onboarding. That time is the cost buyers most often leave out.

Conexiom and Esker questions

Is Conexiom owned by Epicor?

No. Conexiom is an independent company based in Vancouver and an Epicor partner. The two announced an expanded partnership in July 2026 to bring order and invoice automation to Epicor Eclipse and Prophet 21 customers, and Conexiom also integrates with SAP, Infor, Oracle and Microsoft ERPs.

Does Esker integrate with SAP?

Yes. Esker connects its order management product to SAP S/4HANA through business APIs and offers a connector certified for SAP Clean Core, so orders post without modifying the core system. It also supports SAP ECC and can run across several ERPs at once.

Do Conexiom and Esker publish pricing?

No. Both quote each customer individually. Conexiom is described as charging an annual fee per trading partner, per document or both, plus a setup fee. Independent research estimates Esker order management at $50,000 to $350,000 a year depending on volume and scope.

What are the alternatives to Conexiom and Esker?

Other enterprise order automation vendors include Tungsten Automation, OpenText and the order tools SAP sells itself. For smaller order desks the practical alternative is a self-serve capture tool such as PurchaseOrders, which reads customer PO PDFs into Excel, CSV or JSON from $49 a month without an implementation.

Can I try Conexiom or Esker without a contract?

Not in a self-serve way. Both run a demo and a scoped proof of concept through their sales teams. If you want to see line-item capture on your own purchase orders today, upload one at the top of this page; the first 25 pages cost nothing.